
Car Accidents | Virginia
Car Accident Claims in Virginia: What the Process Involves
From the first insurance call to a possible lawsuit, here is what the claim process can involve and why each step varies. Correll Law Firm focuses on people hurt in car and truck crashes across the Shenandoah Valley, Richmond and Henrico County.
Published November 2, 2026
Car Accident Claim Steps in Virginia: What to Expect
After a car crash, many people start asking what happens next, from the first insurance call to the steps that may follow if a lawsuit becomes necessary. This guide explains the steps that can come up in a Virginia car accident claim, why each one varies, and how Virginia law treats them. It is written for drivers, passengers, and families across the Shenandoah Valley, Richmond, and Henrico County.
Not sure what your next step is?
Talk it through with Correll Law Firm — we can walk you through how a situation like yours is usually handled and what your options are.

What should you know before filing a car accident claim in Virginia?
A car accident claim often starts with gathering the police report, medical records and details of how the crash happened.
Those are the losses caused by the injury.
The firm puts it this way:
Many people ask this question early, before they know how long a claim may take. Knowing the basic rules early can ease some of that worry.
What steps are involved in a car accident claim?
Common steps include collecting the police report, medical records and details of the crash, then documenting how the injuries affect daily life and work. Not every claim needs all of them.
Records come first for many claims. Police crash reports, hospital and provider records, and billing records need to be requested from the agencies and offices that hold them.
Outside expert witnesses are not part of the firm. Accident reconstruction professionals study how a crash happened, using physical evidence, vehicle data, and photographs. Medical professionals can explain how an injury happened and what care it will need. These witnesses usually provide written reports, and some may testify in court.
Investigation work can add more. It may include scene photographs, retrieving vehicle data, and documenting damage to the vehicles. If a lawsuit is filed, depositions may be transcribed, and the transcripts are sworn, out-of-court questions and answers. These records arrive on their own schedules, so the timeline of a claim can stretch over several months.
Why does each car accident claim follow a different path?
Every crash and every injury is different, so each claim follows its own path. The type of crash, the injuries, whether fault is disputed, and the number of records and witnesses all shape the total.
The answer depends on the facts of each crash and injury, so no general list can predict what a particular claim will need.
A simple claim with clear police records and straightforward treatment may need fewer outside witnesses. A claim where the other driver disputes fault often needs more reconstruction work. A claim with complex brain or spinal injuries may need several medical professionals to explain the injury and its future care.
How a car accident claim proceeds also depends on who is involved. When more than one driver or company may share responsibility, the claim can involve more records and witnesses. Truck and commercial vehicle crashes often involve company files and driver logs, because more parties may be involved.
That is one reason general online numbers should be read with care.
What steps after a crash can affect the records a claim needs?
Reporting the crash and getting medical care are the first steps that create records a claim may later need. Virginia sets the reporting duty by law.
Virginia requires a driver involved in a crash with injury or death to stop and report it to police immediately (Va. Code §§ 46.2-371, 46.2-894).
It is not the same as the deadline to file a lawsuit, which comes up in the next section.
Virginia also requires a driver to give reasonable assistance to an injured person, including getting them to a doctor or hospital when medical treatment is apparent or requested (Va. Code § 46.2-894).
Prompt treatment matters for records too. Keep discharge papers, bills, and appointment notes in one folder. This is practical advice, not a legal requirement, and it makes later requests easier to answer. Write down the names of responding officers and the agency that took the report, if you know them.
How does the filing deadline affect a car accident claim?
The filing deadline sets the outer limit for a lawsuit, and many steps in a claim take place before any lawsuit is filed.
Virginia generally allows two years from the date of injury to file a personal injury lawsuit (Va. Code § 8.01-243(A)); the clock runs from the date of injury, not the date of discovery, with narrow exceptions.
Virginia generally allows two years from the date of injury to file a personal injury lawsuit (Va. Code § 8.01-243(A)); the clock runs from the date of injury, not the date of discovery, with narrow exceptions.
Records requests, medical file reviews, and early reconstruction work often happen in the months after a crash. The timeline of a claim shapes when each step occurs. Waiting to gather records can leave less time for the work a claim needs.
Not sure what your next step is?
Talk it through with Correll Law Firm — we can walk you through how a situation like yours is usually handled and what your options are.

Keeping records of the crash and where this fits in the wider guide
Keeping a simple log of the crash details, medical appointments and missed work days can make a claim easier to organize. Those personal needs are different from the claim steps discussed above.
Save receipts for co-pays, prescriptions, towing, rental vehicles, and mileage to medical visits. Write down the date and purpose of each one. These are the injured person’s own out-of-pocket expenses, which are separate from the work it takes to build and present the claim.
For a broader view of car, truck, and wrongful death claims in Virginia, read the firm’s guide to wrongful death car and truck accident claims.